Shipping policy

Thank you for shopping with us! Below you’ll find everything you need to know about how we process and ship orders.

📦 Order Processing Time

All orders are processed within 1–3 business days (excluding weekends and holidays). Once your order has shipped, you will receive a confirmation email which may include tracking information.

United States Shipping
(Shipped from the United States and delivered within the United States)

Standard Shipping

• Delivery Time: 2–5 business days

• Carrier: USPS

• Cost: $5.99

• FREE Standard Shipping on orders $70.00 USD or more

Priority Shipping (not available on all products)

• Delivery Time: 1–2 business days

• Carrier: FedEx

• Cost: $11.99
  
  

Canada Shipping
(Shipped from the United States and delivered to Canada)

Standard Shipping

• Delivery Time: 4–8 business days

• Carriers: DHL / FedEx

• Cost: $9.70

• FREE Standard Shipping on orders $70.00 CAD or more
  
  

Priority Shipping (not available on all products)

• Delivery Time: 2–5 business days

• Carrier: FedEx

• Cost: $21.50

🌍 International Shipping
(Shipped from the United States and delivered anywhere else, but Canada where available)

We ship to many international destinations worldwide.

Standard International Shipping

• Delivery Time: 3–10 business days

• Carriers: DHL / FedEx

• Cost: $9.22

• FREE Standard Shipping on orders $70.00 USD or more
  
  

International Priority Shipping

• Delivery Time: 2–5 business days

• Carrier: FedEx

• Cost: $18.00
  
  

GENERAL SHIPPING RATES

Depending on the products order, these may fall under our “general shipping rates” which is as follows:

Within the USA:

• $8.99 for Standard Shipping on orders less than $70

• FREE Standard Shipping on orders $70 or more

Outside the USA:

• $12.99 for Standard Shipping on orders less than $70

• FREE Standard Shipping on orders $70 or more

The 1-3 day processing time in also relevant for general shipping rates.

SHIPPING & HANDLING FROM INTERNATIONAL WAREHOUSES (China)

Please allow 1-3 days for handling and processing the order.  Once the item ships, you’ll be notified via email and you can expect delivery within 2-3 weeks.  Some items may be delivered in under 2 weeks.  

• General Shipping Rates apply from International Warehouses.

• Orders placed mid February - March will process after Chinese New Year has ended

🌐 Customs, Duties & Taxes

• International orders may be subject to customs duties, taxes, or import fees, which are determined by your local customs authority.

• These charges are not included in our shipping rates and are the responsibility of the customer.

🚚 Shipping Delays

While we strive to meet estimated delivery times, delays may occur due to:

• Carrier issues

• Weather conditions

• Customs processing

• High order volumes or holidays

We are not responsible for shipping delays once the package is in the carrier’s possession.

📬 Incorrect Address Disclaimer

Please ensure your shipping address is entered correctly at checkout.
We are not responsible for orders delayed, lost, or returned due to incorrect or incomplete address information.

❓ Questions?

If you have any questions about shipping or your order, please contact our support team before placing your order. We’re always happy to help!